Missing module upgrade error

🤔 Problem

Error message about a missing module file. All the module files (*.dll files) in the upgrade must match the original installation.  If a module is missing, you will see an error message indicating which module files are missing.  

🌱 Solution

Possible reasons for this error:

1. The module file is missing from the installation package sent from GEX.  Contact GEX if one of your module files is not included in the installation package sent to you.  Email support@gexcorp.com or call +1 303-400-9640.

2. The module file was accidently not copied into C:\Program Files (x86)\GEX\Modules.

3. The module file is blocked by your security settings.  To ‘unblock’ the *.dll files included with the GEX software installation files, right click on each *.dll file and select ‘Properties’.  If the file is blocked, click the ‘unblock’ checkbox to remove the security block.

To resolve this error:

Step 1:  Determine which module file is missing.

Step 2:  Place the missing file into C:\Program Files (x86)\GEX\Modules.